Learn how to automatically notify your customers when they unlock a new reward. This guide walks you through setting up a trigger-based email to enhance engagement. Keep your audience excited and informed every step of the way.
How to Create and Automate a rewards unlocked Email
Create the rewards unlocked Email:
Navigate to ‘Marketing’ and then ‘Automated Emails’.
Select ‘New Automated Email’.
Select a template that you want to use as your starting design.
Choose ‘Marketing’ as your email category.
Follow the steps to configure and complete your email design, ensuring you finish with the ‘Publish’ step.
Set Up the Automation:
After designing your email, click on ‘Automation'.
Click on ‘New Automation’.
Choose the 'Reward unlocked’ template.
Enter the "Amount of loyalty credits" and select the type of mail you want to send .
Configure and Activate the Automation:
Review the automation settings and give it a name.
Click ‘Activate’ when you are ready to start the automation.
