Create a new gift card issuance
Navigate to Store → Giftcards.
Open the Issuances tab.
Click New issuance.
Configure the issuance
Give the issuance a name
Enter a name for your issuance. This name is for internal use only and helps you identify the issuance later.
Select the Business Profile
Choose the Business Profile that the gift cards should belong to.
Send by system email
Enable Send by system email if you want recipients to automatically receive their gift card by email.
Enabled – Each recipient will receive their gift card using your configured Gift Card Recipient Email.
Disabled – The gift cards will be created, but no emails will be sent. This is useful if you want to distribute the gift cards yourself.
Tip: Turn this option off if you want to issue gift cards without notifying recipients.
Upgradeable
Enable Upgradeable if you want the gift cards to be rechargeable in the future.
Add recipients
Click on the Contacts tab to add your recipients.
You can either:
Add recipients manually, or
Import a CSV file containing your recipients.
For the recipient, enter the gift card amount and click Add recipient.
Issue the gift cards
Once you've finished adding all recipients:
Review the recipient list and gift card amounts.
Click Issue giftcards.
A unique gift card will be created for each recipient.
If Send by system email is enabled, recipients will automatically receive their gift card using your configured Gift Card Recipient Email template. If the option is disabled, the gift cards will still be created, but no emails will be sent.
Note: Once an issuance has been completed, it is locked and cannot be edited. You can always return to the Issuances overview to see which gift cards were issued, to whom, and for what amount.