You can view each contact’s transaction history and activity log to see their loyalty transactions, marketing interactions, and other key activities. The activity log tracks any and all (integrated) interactions with your business. This gives you a complete view of your customer's journey over time and helps you organised.
Proceed to ‘CRM’ and then ‘Contacts’ and searching their email, you can then click on the contact in the list to view their data.
Find the ‘activity’ tab once you selected a specific contact. Here you can find lots of important information under 5 tabs, namely:
‘Loyalty’: Transaction history (points increase or decrease & rewards)
‘Campaigns’ & 'Automated emails': communications history with this contact
‘Form Submissions’
‘Vouchers’
‘Prepaid transactions’