Must-Have Automations for Your Business
Automating customer engagement is a smart way to boost engagement and drive repeat visits. With the right automations, you can create memorable moments that keep your brand top of mind. From birthdays to program milestones, these tools help you connect meaningfully with your guests. Here are five must-have automations every business should consider.
1. Birthday Automation
Automatically send customers a personalised birthday message with a special offer or discount.
Example: “Happy Birthday! Enjoy a free dessert on us this week!”
2. Retention Campaign Automation
Target customers who haven’t visited in a while with an enticing offer to bring them back.
Example: “We miss you! Come back this week and get 15% off your meal.”
Keeps your restaurant top of mind and helps recover potentially lost customers.
Learn more about Retention Campaigns →
3. Reward Unlocked Automation
Notify customers instantly when they’ve earned a new reward through your loyalty program.
Example: “You’ve unlocked a free coffee – redeem it on your next visit!”
Creates excitement and encourages repeat visits to redeem rewards.
Learn more about Reward Unlocked Automation →
4. Thank Your Customer on Their 10th Visit
Celebrate customer milestones by thanking them with a message or surprise reward.
Example: “Thank you for your 10th visit! Here’s a complimentary appetizer.”
Shows appreciation and deepens the emotional connection with your brand.
Learn more about Visit Milestone Automation →
5. Tier Reached Automation
Automatically inform customers when they level up to a new loyalty tier with added perks.
Example: “Congrats! You’ve reached Gold Tier – enjoy priority seating and 10% off!”
Highlights customer progress by offering meaningful rewards for their continued visits.
Learn more about Tier Progression Automation →