After installing the integration for Lightspeed K-Series, customers can redeem gift cards during the ordering process. In this article we explain how that process works!
During the installation of the integration between Leat <-> Lightspeed K series, we added a button to your Lightspeed POS that allows you to scan Loyalty cards. If you haven't added this button to your POS yet, please follow these instructions.
Step-by-Step Gift Card Redemption
Downgrade/Redemption Process:
The customer has built up a tab of different items, which have all been entered into the POS for processing. The customer wants to pay with their Leat gift card.
Within your Lightspeed POS, you should see the extra button that you added during the installation of the integration. In the photo below this button is: ~Leat.
After pushing this ~Leat button, you can then push the All-in-One button. This will open your camera so you can scan their gift card.
Once you've scanned their Gift Card, you are brought to a screen that presents you with the choice to 'Redeem' or 'Top up'. Please select redeem.
Once the window has been closed, you can proceed with the payment for the order, or continue to add items to their bill if they want to continue. Please note: If your gift card balance is higher than your bill, selecting 'redeem' will close the order immediately.
Gift Card Upgrade/Top Up Process:
The customer has built up a tab of different items, which have all been entered into the POS for processing. The customer wants to also top up (or buy) their Leat gift card.
Within your Lightspeed POS, you should see the extra button that you added during the installation of the integration. In the photo below this button is: ~Leat.
After pushing this ~Leat button, you can then push the All-in-One button. This will open your camera so you can scan their gift card.
Once you've scanned their Gift Card, you are brought to a screen that presents you with the choice to 'Redeem' or 'Top up'. Please select Top up.
You will then be presented with the option to enter the amount that you would like top up the gift card with. Enter the amount, then confirm.
Once the window has been closed, you can proceed with the payment for the order, or continue to add items to their bill if they want to continue.